Web Hosting Support

Semi Dedicated Support Plan

If you are emerging hosting provider and like to give quality support for your clients at affordable costs?

Then go with our Semi-dedicated team, All Services will be identical as like Dedicated Support expect our Admins will work for 2 clients simultaneously.

Semi-Dedicated Level 3 Team (4 Admins) – $1200/Month ($300 per tech)

Services Provided Dedicated Team
Delivery model Exclusive
No of clients per team 2
No of tickets Unlimited
No of Servers Unlimited
Response time <20 min
Resolution time <2 Hours
Medium of communication <2 Hours
Server security checks Daily
24×7 monitoring Yes
Help desk support Yes
Pre sales support Yes
15 days trial period Yes
Backup Maintenance Yes
Transparent Support Yes
Emergency Recovery Yes
Migration Support Yes
Personalized Response Yes
Live Chat Limited
Specialized Training Yes


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Client Testimonials

"Ping4support is a great company in terms of support. Better and faster than my data center guys :)"

- George

"Very professional team and I got my replies within 20min with the amazing result with my server happy with them :)"

- Q.SiN

"Great service, fast support. Friendly support staff and quick reply. I am bit weak in English, but they will understand my problem clearly"

- Zeljkaho

"The support, respond times and knowledge are superb! We are extremely happy with their service for our infrastructure."

- McDonnell

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