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Semi Dedicated Support Plan
If you are emerging hosting provider and like to give quality support for your clients at affordable costs?Then go with our Semi-dedicated team, All Services will be identical as like Dedicated Support expect our Admins will work for 2 clients simultaneously.
Semi-Dedicated Level 3 Team (4 Admins) – $1200/Month ($300 per tech)
Services Provided | Dedicated Team |
---|---|
Delivery model | Exclusive |
No of clients per team | 2 |
No of tickets | Unlimited |
No of Servers | Unlimited |
Response time | <20 min |
Resolution time | <2 Hours |
Medium of communication | <2 Hours |
Server security checks | Daily |
24×7 monitoring | Yes |
Help desk support | Yes |
Pre sales support | Yes |
15 days trial period | Yes |
Backup Maintenance | Yes |
Transparent Support | Yes |
Emergency Recovery | Yes |
Migration Support | Yes |
Personalized Response | Yes |
Live Chat | Limited |
Specialized Training | Yes |