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Semi Dedicated Support PlanIf you are emerging hosting provider and like to give quality support for your clients at affordable costs?
Then go with our Semi-dedicated team, All Services will be identical as like Dedicated Support expect our Admins will work for 2 clients simultaneously.
Semi-Dedicated Level 3 Team (4 Admins) – $1200/Month ($300 per tech)
|Services Provided||Dedicated Team|
|No of clients per team||2|
|No of tickets||Unlimited|
|No of Servers||Unlimited|
|Response time||<20 min|
|Resolution time||<2 Hours|
|Medium of communication||<2 Hours|
|Server security checks||Daily|
|Help desk support||Yes|
|Pre sales support||Yes|
|15 days trial period||Yes|