admin@ping4support.com

welcome to ping4support !!!

Ping4support is a leading Technical Support Company that provides Outsourced 24/7 Technical Support, Remote Server Administration, Server Security, Linux/Windows Server Management, Server Audit and Helpdesk Management to Datacenters, Hosting companies and ISPs around the globe.

Over the years, with timely and accurate solutions to customers, we have been proving our mark of excellence to our customers all around the world. Our mission at Ping4support is to provide high quality support at affordable cost.

Since most of the hosting companies online offer nearly the same type of hosting, they often separate themselves by providing better support than other companies. Ping4support provides the perfect type of support for your hosting company with experiences professionals at an affordable price.

Why Choose Us?

  • 20 mins Response Time

    Ping4support guarantees 20min response time, with 2 hours resolution time.

  • 15 Days Free Trial Period

    Ping4support given you humble time to decide on your lifetime support for your servers.

  • 24/7/365 Support

    Ping4support engineers work on a round the clock support for you. We will keep our office door opens always.

  • First Time Quick Setup

    Avoid start-up delays once you sign up with us. Once you signup, Ping4support engineers start working for you right away

  • Complete Transparency

    Ping4support understand the criticiality of service and our team will work under the guidelines you provide.

  • Server Management

    Ping4support works on proactive basis, which brings perfect working procedures like Security implementations with server audits.

TRY OUR TRIAL PERIOD

Our famous Services

  • Help Desk Support

    These are the simplest support plans that we offer for outsourced web hosting support. Under these plans we provide ticket support on your helpdesk or via email
    >> Starts at $1 per ticket

    These are the simplest support plans that we offer for outsourced web hosting support. Under these plans we provide ticket support on your helpdesk or via email
    >> Starts at $1 per ticket

    View More

  • Dedicated Support Plan

    Ping4support merely acts as an extension to your office where our engineers are part of your staff, but just in another place. So, it will reduce your support and infrastructure costs
    >> No restrictions on number of tickets and servers counts
    >> All L1-L3 issues will be addressed
    >> Basic Pre-sales/sales and live chat supported
    >> Starts at $999

    Ping4support merely acts as an extension to your office where our engineers are part of your staff, but just in another place. So, it will reduce your support and infrastructure costs
    >> No restrictions on number of tickets and servers counts
    >> All L1-L3 issues will be addressed
    >> Basic Pre-sales/sales and live chat supported
    >> Starts at $999

    View More

  • Data Center / ISP Support

    An expert team will be available round the clock and will manage your Datacenters remotely
    >> Under this plan we do Server Build, 24/7 service monitor, Ticketing tool Support, Server Hardening, Services Optimization, Abuse Handling, Mitigating DDOS Attack, Instant Server Reboot, Supporting L1-L3 issues
    >> Starts at $999

    An expert team will be available round the clock and will manage your Datacenters remotely
    >> Under this plan we do Server Build, 24/7 service monitor, Ticketing tool Support, Server Hardening, Services Optimization, Abuse Handling, Mitigating DDOS Attack, Instant Server Reboot, Supporting L1-L3 issues
    >> Starts at $999

    View More

Webhosting News

Client Testimonials

"Ping4support is a great company in terms of support. Better and faster than my data center guys :)"

- George

"Very professional team and I got my replies within 20min with the amazing result with my server happy with them :)"

- Q.SiN

"Great service, fast support. Friendly support staff and quick reply. I am bit weak in English, but they will understand my problem clearly"

- Zeljkaho

"The support, respond times and knowledge are superb! We are extremely happy with their service for our infrastructure."

- McDonnell

Our Control Panels

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